Shipping policy

Shipping Policy

At Lumaki, we’re committed to delivering your gear as quickly and efficiently as possible. Whether you're hitting the trails or repping your style in the streets, we want your order to arrive on time and in top condition.

Processing Time

All orders are processed within 2–5 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Please note: During high-volume periods (like product drops or holidays), processing times may be slightly extended.

Shipping Times

• Domestic (U.S.) Shipping: 5–10 business days

• International Shipping: 7–21 business days, depending on location and customs

Shipping times may vary based on your location and shipping provider delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions—follow us to stay updated.

Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Packages

If your package hasn’t arrived within 30 days of shipment, please contact us at support@lumaki.co and we’ll work with you to resolve the issue.

Customs & Duties (International Orders)

Buyers are responsible for any customs or import duties charged by their country. Lumaki is not liable for delays due to customs.